Office Policies & Financial Information

We are open to serve you, answer questions or schedule an appointment during the following hours:

Monday - Friday: 7 a.m. – 5 p.m.

New Clients

Forms

Please print and fill out the following form(s) upon your first visit for faster processing time.

Our Office

Appointments

Your scheduled appointment time has been reserved specifically for you. We request a 24 hour notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment. After missing your second appointment without notifying us 24 hours in advance, you are subject to being charged an additional fee.

Our Staff

We are especially interested in making all our patients feel right at home! We put your needs first to achieve efficient and comprehensive treatment. Our staff is trained and skilled, and has years of experience in treating patients with the highest level of care. We strive to stay abreast of the latest in technological advances by regularly attending continuing education courses and seminars. For the safety of our patients, our staff is also CPR trained and certified.

Sterilization

Your health is important to us, and our practice follows the most advanced guidelines for instrument sterilization and infection control from the CDC and the ADA. We utilize state-of-the-art sterilization equipment that destroys all contaminants. Each instrument is cleaned, sterilized and used on only one patient. Disposable instruments and instruments that cannot be sterilized are discarded after one use. Our staff disinfects all surfaces and changes gloves, masks and caps between patient visits. You can be assured that our practice takes every step possible to assure your health and safety.

Financial

Payment Options

Your treatment plan will include a breakdown of all applicable fees, and we will inform you of all costs before treatment is administered. Charges are payable at the time of treatment.

We offer the following payment options to accommodate your financial needs:

  • Cash
  • Visa, MasterCard and Discover
  • Financing through CareCredit
  • 5% discount for payment in full prior to treatment for major cases

If special arrangements are needed, please talk to our office manager prior to receiving service.

Insurance

Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Your estimated patient portion must be paid at the time of service.

We are a preferred provider for most insurance companies, and as a service to our patients, we will file insurance claims for you. Once we have received payment from your insurance company any remaining portion will be billed to you.

If you have any questions please feel free to call our office.